Heat Pump Buddy Scheme

Thinking about getting a heat pump?

Heat pumps are a tried-and-tested technology, but they are still unfamiliar to most people in the UK. Lots of people want to modernise their heating system and help end our reliance on oil and gas, but there is a lot of confusing information out there and it can be hard to know where to start.

That’s where our Heat Pump Buddies come in.

Buddies are heat pump owners who volunteer to share their knowledge and experience with others, to help them with the process of getting a heat pump.

 

A buddy can:

  • invite you to visit their heat pump and see it in action
  • tell you about their experience of the installation (and maybe recommend an installer)
  • tell you what they wish they’d known at the start, and help you think about what questions to ask.


Some buddies may also:

  • help you understand and compare quotes
  • help you make sure your heat pump is running efficiently once it is installed.

 

It’s an informal, voluntary arrangement between you and your buddy – they can only speak from their own experience, and they won’t give formal advice.
If you’re interested in being matched with a buddy, fill in our online form or email heatpumps@ourpower.org.uk.

 

Where possible, we will match you with someone who has a similar type of house or who lives nearby.

Curious about heat pumps?

We’ll link you up with one of our Heat Pump Buddies, a heat pump owner and volunteer, who can talk you through the process and answer your questions.